Privacy Policy – JT Wood Floor Sanding
Last updated: 6 January 2026

JT Wood Floor Sanding (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you contact us or use our website.

What information we collect

We may collect:

  • Name

  • Phone number

  • Email address

  • Property location (town/city/postcode area)

  • Any details you send about your flooring enquiry (e.g., photos, measurements, notes)

How we collect information

We collect information when you:

  • Fill in our contact / quote form

  • Call, text, WhatsApp, or email us

  • Message us via social media

  • Request a quotation or site visit

How we use your information

We use your information to:

  • Respond to your enquiry

  • Provide quotations and arrange surveys / bookings

  • Communicate about your job (dates, access, preparation, aftercare)

  • Improve our customer service and website

We do not sell your information to third parties.

Legal basis for using your information

Under UK GDPR, we process your data because:

  • You have asked us to take steps to provide a quote or service (contract)

  • It is in our legitimate interests to respond to enquiries and run our business

  • Where required, you have given consent (for example, optional marketing)

Sharing your information

We may share your information only when necessary, for example:

  • With contractors working under JT Wood Floor Sanding to deliver your job

  • With service providers that help us run our business (e.g., email, website, cloud storage)

We only share what is needed and we expect reasonable confidentiality and security.

How long we keep your information

We keep enquiry and customer records only as long as necessary for quoting, delivering work, and basic business records. You can ask us to delete your information where appropriate.

Your rights

You have the right to:

  • Request access to your personal data

  • Ask us to correct inaccurate information

  • Ask us to delete your information (in certain situations)

  • Object to processing in certain situations

Cookies

Our website may use cookies for basic functionality and to understand website traffic. You can control cookies through your browser settings.

Contact us

If you have questions about this policy or your data, contact:
JT Wood Floor Sanding
Phone: 07902 820236
You can also use our website contact form to reach us.